If the FileHold ribbon is not present or the FileHold icons are not present in the add-ons ribbon you may need to take one of the corrective actions below. Always make sure you have adequate backup and recovery contingencies prepared before making any changes to your system. Contact your FileCare technical support team if you would like assistance with any of these steps. This technical note is written for and intended to be used by qualified system administrators. Pay careful attention to the 32 bit or 64 bit Office versions. The detailed requirements for using FileHold with Office are on the system requirements page. Your Office installation should have the latest updates from Microsoft as should the correct version of. In order to use the FileHold Office Client (FOC), you need a stable and correctly configured Office installation.
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